01 / SHIPPING
Complimentary U.S. delivery.
Shipping is free on every U.S. order. Delivery timing is shown at checkout, and tracking is sent by email when your order leaves us.
- COVERAGE
- U.S. orders
- COST
- Complimentary
- TRACKING
- Sent by email
CUSTOMER CARE
SAZA / CUSTOMER CARE
The details, taken care of.
Shipping, returns and practical answers in one clear place. If you still need us, the service desk is right below.
02 / RETURNS
30 days from delivery.
Start your request within 30 days of delivery. Include the order number and reason below; our team will confirm eligibility and the next steps before you send anything back.
START A RETURN03 / FAQ
Questions, answered.
Where does SAZA ship?
SAZA currently offers complimentary delivery on every U.S. order. The available delivery timing appears at checkout.
How do I track my order?
Use the tracking link in your shipping confirmation email. If you still need help, send us the order number below.
How do I choose a fragrance?
Start with the moment you want to shape—clear, focus, reset, arrive, recover or close—then compare the notes in the fragrance collection.
What should I include in a return request?
Share your order number, the item and the reason for the request. Our team will reply with eligibility and return instructions.
SAZA / CUSTOMER CARE
Need a hand?
Send the details once. A real person from our team will take it from there.
SAZA / SCENT OS
A quiet way back to your day.